Enrichments delayed or stuck

Partial Outage

Resolved

Started: Apr 20, 2026, 11:34 AM Resolved: Apr 20, 2026, 3:37 PM

Enrich

Updates

Resolved Apr 20, 2026, 3:37 PM

manually set the activity to cancelled to the user.

Investigating Apr 20, 2026, 11:34 AM

We are investigating an issue causing enrichments to be delayed or stuck for some customers. We will provide an update as we learn more.