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Service disruption affecting all services

Major Outage

Resolved

Started: Apr 7, 2026, 4:03 PM Resolved: Apr 7, 2026, 4:06 PM

Web Conversation API Enrich Open API

Updates

Resolved Apr 7, 2026, 4:06 PM

Service has recovered and the app is working again; missing DB field/migration issue has been addressed.

Investigating Apr 7, 2026, 4:03 PM

We’re investigating an issue causing the app to return errors. All services are currently impacted. We’re working to restore service as quickly as possible.