Service disruption affecting all services

Major Outage

Resolved

Started: Apr 7, 2026, 4:03 PM Resolved: Apr 7, 2026, 4:06 PM

Web Conversation DB API Refresh Enrich Open API

Updates

Resolved Apr 7, 2026, 4:06 PM

The incident has been resolved and affected services are operating normally.

Investigating Apr 7, 2026, 4:03 PM

We are investigating a service issue and will share updates as more information becomes available.