Investigating platform slowness and billing/credit charging issues

Major Outage

Resolved

Started: May 6, 2026, 8:30 AM Resolved: May 6, 2026, 11:09 AM

Web API Enrich

Updates

Resolved May 6, 2026, 11:09 AM

The incident has been resolved and affected services are operating normally.

Update May 6, 2026, 10:41 AM

We are continuing to monitor the incident and will provide updates as needed.

Update May 6, 2026, 10:19 AM

We are continuing to monitor the incident and will provide updates as needed.

Update May 6, 2026, 9:55 AM

We are continuing to monitor the incident and will provide updates as needed.

Update May 6, 2026, 9:35 AM

We are continuing to monitor the incident and will provide updates as needed.

Investigating May 6, 2026, 8:30 AM

We are investigating a service issue and will share updates as more information becomes available.