Some users unable to access Enginy due to third‑party security false positive

Closing: issue identified as third‑party security/AV false positives blocking *.enginy.ai; workarounds communicated and we’ve added monitoring for known providers to catch future blocks earlier.

We’ve confirmed this issue is caused by third‑party security/antivirus false positives incorrectly flagging *.enginy.ai, which can block access to the app and API (including login). Most vendors have already cleared app.enginy.ai and api.enginy.ai; we’re still working with NordVPN to remove the remaining block. If you’re affected, add an allow/exception for *.enginy.ai (at minimum app.enginy.ai and api.enginy.ai) or temporarily disable the blocking feature.

We’re investigating reports that some users can’t access Enginy because security/antivirus tools are incorrectly flagging *.enginy.ai, which may show as a certificate/security error. If you’re affected, try disabling the blocking feature o...